Return Policy

**Return Policy**

Welcome to agceto.com. We want you to be completely satisfied with your jewelry purchase. Please review our return policy below for details on returns, exchanges, and refunds.

**30-Day Return Policy**

We offer a 30-day return window from the date of delivery for eligible items. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. 

**How to Initiate a Return**

To initiate a return, please follow these steps:

1. Contact our customer service team at agceto.com within 30 days of receiving your order.

2. Provide your order number and details of the item(s) you wish to return.

3. Our customer service team will guide you through the return process and provide you with a return shipping label (if applicable).

**Return Shipping**

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping method to ensure safe return delivery.

**Refunds**

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within a reasonable timeframe.

**Exchanges**

If you wish to exchange an item for a different size or style, please contact our customer service team for assistance. Exchanges are subject to product availability.

**Non-Returnable Items**

Certain items are not eligible for return, including:

- Customized or personalized jewelry.

- Earrings (for hygiene reasons).

- Items damaged or altered after delivery.

**Damaged or Defective Items**

If you receive a damaged or defective item, please contact us immediately at agceto.com. We will arrange for a replacement or issue a refund as appropriate.

**Contact Us**

If you have any questions about our return policy or need assistance with a return, please contact us at agceto.com. Our customer service team is here to help!

Thank you for shopping at agceto.com. We appreciate your business and hope you enjoy your jewelry experience with us.